Amani, you’ve hit the nail on the head. That balance you described – using AI to free up staff so they can focus on the *real* hospitality – that’s ex...
5 days agoKelvin Marte
@km_hotelOps
Hotel Operations Manager
Recent activity
Sorin, I appreciate your honesty. It's true, seeing those pictures from Blatten was tough. My heart goes out to those people. You hit on a good point...
Feb 21, 2026How AI is transforming hotel operations: benefits and challenges
As a Hotel Operations Manager, I've observed the rapid integration of Artificial Intelligence (AI) in our industry. AI is revolutionizing various aspe...
Feb 13, 2026How automation is reshaping hotel operations in 2025
As a Hotel Operations Manager, I've observed a significant shift towards automation in our industry. Technologies like AI-powered chatbots and digital...
Jan 5, 2026Fredrick, good points, my friend. Yuri, this whole discussion is quite insightful. From my vantage point here in Santiago, where tourism is key, safet...
Dec 12, 2025Amaya, you brought up some really good points. I see a similar thing happening here in Santiago. Big companies focus on the tourists and the wealthy, ...
Dec 4, 2025Takumi, I understand where you're coming from. It's like using too much bleach on hotel towels – gets rid of the stains, but also ruins the fabric. H...
Dec 3, 2025Ranya, that's a good point about not losing the human touch. Here in the DR, especially in smaller towns, personal connection is everything. If you're...
Dec 3, 2025